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.15s}.tpl-action-btn:hover{background:#f0fdf4;border-color:#16a34a;color:#16a34a}.tpl-action-btn.tpl-delete:hover{background:#fef2f2;border-color:#ef4444;color:#ef4444}.tpl-confirm-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:500;padding:20px}.tpl-confirm{background:#fff;border-radius:14px;padding:32px;max-width:400px;width:100%;text-align:center;box-shadow:0 20px 60px #0003}.tpl-confirm-icon{width:52px;height:52px;border-radius:50%;background:#fef2f2;color:#ef4444;display:flex;align-items:center;justify-content:center;margin:0 auto 16px}.tpl-confirm h3{margin:0 0 8px;font-size:17px;color:var(--text-primary)}.tpl-confirm p{margin:0 0 24px;font-size:13px;color:var(--text-secondary);line-height:1.5}.tpl-confirm-actions{display:flex;gap:10px;justify-content:center}.tpl-confirm-cancel{padding:9px 20px;border:1px solid var(--border-color);border-radius:8px;background:#fff;font-size:13px;cursor:pointer;color:var(--text-secondary);transition:background .15s}.tpl-confirm-cancel:hover{background:var(--bg-secondary)}.tpl-confirm-delete{padding:9px 20px;border:none;border-radius:8px;background:#ef4444;color:#fff;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.tpl-confirm-delete:hover:not(:disabled){background:#dc2626}.tpl-confirm-delete:disabled{opacity:.5;cursor:not-allowed}.tpl-editor-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:400;padding:24px}.tpl-editor{background:#fff;border-radius:14px;width:100%;max-width:900px;max-height:90vh;overflow-y:auto;box-shadow:0 24px 64px #00000038;display:flex;flex-direction:column}.tpl-editor-header{display:flex;align-items:center;justify-content:space-between;padding:16px 24px;border-bottom:1px solid var(--border-color);gap:16px;flex-wrap:wrap}.tpl-back-btn{display:inline-flex;align-items:center;gap:5px;padding:7px 12px;border:1px solid var(--border-color);border-radius:7px;background:#fff;font-size:13px;color:var(--text-secondary);cursor:pointer;transition:all .15s}.tpl-back-btn:hover{background:var(--bg-secondary);color:var(--text-primary)}.tpl-steps{display:flex;align-items:center;gap:8px}.tpl-step{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--text-secondary);transition:color .15s}.tpl-step.active{color:var(--text-primary);font-weight:600}.tpl-step-circle{width:24px;height:24px;border-radius:50%;border:2px solid var(--border-color);display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:var(--text-secondary);transition:all .15s}.tpl-step.active .tpl-step-circle{border-color:#16a34a;background:#16a34a;color:#fff}.tpl-step-circle svg{color:#fff!important}.tpl-step-connector{width:32px;height:2px;background:var(--border-color);transition:background .15s}.tpl-step-connector.done{background:#16a34a}.tpl-save-btn{display:inline-flex;align-items:center;gap:6px;padding:9px 18px;background:#16a34a;color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.tpl-save-btn:hover:not(:disabled){background:#15803d}.tpl-save-btn:disabled{opacity:.5;cursor:not-allowed}.tpl-step1{padding:40px 32px;display:flex;flex-direction:column;align-items:center}.tpl-step1-card{width:100%;max-width:480px;display:flex;flex-direction:column;gap:16px}.tpl-step-label{font-size:14px;font-weight:600;color:var(--text-primary);margin-bottom:4px}.tpl-name-input{width:100%;padding:11px 14px;border:1.5px solid var(--border-color);border-radius:8px;font-size:14px;outline:none;box-sizing:border-box;transition:border-color .15s;font-family:inherit}.tpl-name-input:focus{border-color:#16a34a}.tpl-next-btn{align-self:flex-end;display:inline-flex;align-items:center;gap:6px;padding:9px 18px;background:#16a34a;color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;transition:background .15s}.tpl-next-btn:hover{background:#15803d}.tpl-step2{padding:28px 32px}.tpl-compose-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:12px}@media (max-width: 640px){.tpl-compose-grid{grid-template-columns:1fr}}.tpl-compose-box,.tpl-preview-box{border:1px solid var(--border-color);border-radius:10px;overflow:hidden}.tpl-compose-hdr{padding:10px 14px;font-size:11px;font-weight:600;color:var(--text-secondary);background:#f8fafc;border-bottom:1px solid var(--border-color);text-transform:uppercase;letter-spacing:.5px}.tpl-toolbar{display:flex;align-items:center;gap:2px;padding:6px 10px;border-bottom:1px solid var(--border-color);flex-wrap:wrap}.tpl-tb-btn{display:inline-flex;align-items:center;gap:4px;padding:5px 9px;border:1px solid transparent;border-radius:6px;background:transparent;cursor:pointer;font-size:12px;color:var(--text-secondary);transition:all .15s;white-space:nowrap}.tpl-tb-btn:hover{background:#f0fdf4;border-color:#bbf7d0;color:#16a34a}.tpl-tb-var{background:#fef3c7;border-color:#fde68a;color:#92400e}.tpl-tb-var:hover{background:#fef9c3;border-color:#fcd34d;color:#78350f}.tpl-tb-attached{display:inline-flex;align-items:center;gap:5px;padding:3px 8px 3px 4px;background:#e0f2fe;border:1px solid #bae6fd;border-radius:6px;font-size:11px;color:#0369a1;max-width:180px}.tpl-tb-thumb{width:22px;height:22px;border-radius:4px;object-fit:cover;flex-shrink:0}.tpl-tb-thumb-icon{width:22px;height:22px;border-radius:4px;background:#bae6fd;display:flex;align-items:center;justify-content:center;flex-shrink:0}.tpl-tb-attached span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tpl-tb-attached button{width:16px;height:16px;border-radius:50%;border:none;background:#0000001a;cursor:pointer;display:flex;align-items:center;justify-content:center;color:#0369a1;flex-shrink:0;padding:0}.tpl-textarea{width:100%;padding:12px;border:none;font-size:13px;color:var(--text-primary);resize:vertical;min-height:220px;font-family:inherit;line-height:1.6;box-sizing:border-box;background:#fff}.tpl-textarea:focus{outline:none}.tpl-var-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:499;background:transparent}.tpl-var-panel{position:fixed;z-index:500;background:#fff;border:1px solid var(--border-color);border-radius:12px;box-shadow:0 8px 32px #00000026;width:280px;overflow:hidden}.tpl-var-panel-hdr{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;font-size:13px;font-weight:600;color:var(--text-primary);border-bottom:1px solid var(--border-color)}.tpl-var-panel-hdr button{width:22px;height:22px;border-radius:4px;border:none;background:var(--bg-secondary);cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--text-secondary)}.tpl-var-chips{padding:10px;display:flex;flex-wrap:wrap;gap:6px}.tpl-var-chip{display:flex;flex-direction:column;align-items:flex-start;padding:6px 10px;border:1px solid var(--border-color);border-radius:8px;background:#f8fafc;cursor:pointer;transition:all .15s;gap:2px}.tpl-var-chip:hover{background:#f0fdf4;border-color:#bbf7d0}.tpl-var-chip-name{font-size:11px;font-family:monospace;color:#7c3aed;font-weight:600}.tpl-var-chip-label{font-size:10px;color:var(--text-secondary)}.tpl-var-custom{padding:10px;border-top:1px solid var(--border-color);display:flex;gap:6px}.tpl-var-input{flex:1;padding:6px 10px;border:1px solid var(--border-color);border-radius:6px;font-size:12px;outline:none;box-sizing:border-box;font-family:inherit}.tpl-var-input:focus{border-color:#16a34a}.tpl-var-add{padding:6px 12px;background:#16a34a;color:#fff;border:none;border-radius:6px;font-size:12px;font-weight:600;cursor:pointer}.tpl-emoji-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:499;background:transparent}.tpl-emoji-wrap{position:fixed;z-index:500}.tpl-emoji-picker{background:#fff;border:1px solid var(--border-color);border-radius:12px;box-shadow:0 8px 32px #00000026;width:300px;overflow:hidden}.tpl-emoji-search-row{padding:10px 12px;border-bottom:1px solid var(--border-color)}.tpl-emoji-search{width:100%;padding:6px 10px;border:1px solid var(--border-color);border-radius:6px;font-size:13px;outline:none;box-sizing:border-box}.tpl-emoji-search:focus{border-color:#128c7e}.tpl-emoji-cats{display:flex;gap:2px;padding:6px 10px;border-bottom:1px solid var(--border-color)}.tpl-emoji-cat{flex-shrink:0;padding:4px 8px;border-radius:6px;border:1px solid transparent;background:transparent;cursor:pointer;font-size:16px;transition:background .1s}.tpl-emoji-cat.active,.tpl-emoji-cat:hover{background:#f0fdf4;border-color:#bbf7d0}.tpl-emoji-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:2px;padding:8px;max-height:160px;overflow-y:auto}.tpl-emoji-btn{aspect-ratio:1;display:flex;align-items:center;justify-content:center;border:none;background:transparent;border-radius:4px;cursor:pointer;font-size:18px;transition:background .1s}.tpl-emoji-btn:hover{background:#f0fdf4}.tpl-emoji-empty{grid-column:1 / -1;text-align:center;padding:16px;font-size:12px;color:var(--text-muted, #94a3b8)}.tpl-wa-preview{background:#ece5dd;padding:14px;min-height:200px}.tpl-wa-header{display:flex;align-items:center;gap:10px;margin-bottom:14px;padding-bottom:10px;border-bottom:1px solid 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#0003}.tpl-medialib-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border-color)}.tpl-medialib-title{font-size:15px;font-weight:700;color:var(--text-primary)}.tpl-medialib-close{width:28px;height:28px;border-radius:6px;border:none;background:var(--bg-secondary);cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--text-secondary);transition:background .15s}.tpl-medialib-close:hover{background:#fee2e2;color:#dc2626}.tpl-medialib-ctrl{display:flex;align-items:center;gap:8px;padding:10px 16px;border-bottom:1px solid var(--border-color);flex-wrap:wrap}.tpl-medialib-tabs{display:flex;gap:0}.tpl-medialib-tab{display:flex;align-items:center;gap:5px;padding:7px 14px;border:none;border-bottom:2px solid transparent;background:transparent;cursor:pointer;font-size:13px;color:var(--text-secondary);margin-bottom:-1px;transition:all .15s;border-radius:6px 6px 0 0}.tpl-medialib-tab.active{color:#16a34a;border-bottom-color:#16a34a;font-weight:600}.tpl-medialib-tab:hover:not(.active){color:var(--text-primary)}.tpl-medialib-search-wrap{position:relative;flex:1}.tpl-search-icon{position:absolute;left:9px;top:50%;transform:translateY(-50%);color:var(--text-secondary);pointer-events:none}.tpl-medialib-search{width:100%;padding:7px 10px 7px 28px;border:1px solid var(--border-color);border-radius:7px;font-size:13px;outline:none;box-sizing:border-box;font-family:inherit;background:#fff}.tpl-medialib-search:focus{border-color:#16a34a}.tpl-upload-btn{display:inline-flex;align-items:center;gap:5px;padding:7px 14px;background:#16a34a;color:#fff;border:none;border-radius:7px;font-size:13px;font-weight:600;cursor:pointer;transition:background 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tpl-spin{to{transform:rotate(360deg)}}.tpl-medialib-item{border-radius:10px;overflow:hidden;cursor:pointer;border:1.5px solid transparent;transition:all .15s;background:#f8fafc}.tpl-medialib-item:hover{border-color:#16a34a;box-shadow:0 2px 8px #00000014}.tpl-medialib-thumb{width:100%;aspect-ratio:1;object-fit:cover;display:block}.tpl-medialib-doc-icon{width:100%;aspect-ratio:1;display:flex;align-items:center;justify-content:center;color:var(--text-secondary);background:#fef9c3;font-size:10px}.tpl-medialib-item-name{padding:5px 7px;font-size:10px;color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-align:center}.bulk-page{display:flex;height:100%;background:var(--bg-primary);overflow:hidden}.bulk-sidebar{width:220px;flex-shrink:0;background:var(--bg-primary);border-right:1px solid var(--border-color);display:flex;flex-direction:column}.bulk-sidebar-header{padding:20px 16px 12px;border-bottom:1px solid var(--border-color)}.bulk-sidebar-title{font-size:13px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px}.bulk-nav{flex:1;padding:12px 8px;display:flex;flex-direction:column;gap:2px}.bulk-nav-item{display:flex;align-items:center;gap:8px;padding:9px 10px;border:none;background:transparent;border-radius:8px;cursor:pointer;font-size:13px;color:var(--text-secondary);text-align:left;width:100%;transition:all .15s}.bulk-nav-item:hover{background:var(--bg-secondary);color:var(--text-primary)}.bulk-nav-item.active{background:#eef2ff;color:#4f46e5;font-weight:600}.bulk-sidebar-footer{padding:12px 8px;border-top:1px solid var(--border-color)}.bulk-refresh-btn{display:flex;align-items:center;gap:6px;padding:7px 10px;background:transparent;border:1px solid var(--border-color);border-radius:6px;font-size:12px;color:var(--text-secondary);cursor:pointer;width:100%;transition:all .15s}.bulk-refresh-btn:hover{background:var(--bg-secondary)}.bulk-main{flex:1;min-width:0;overflow-y:auto;display:flex;flex-direction:column;background:var(--bg-secondary, #f8f9fa)}.bulk-placeholder{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;min-height:60vh;text-align:center;padding:40px;color:var(--text-secondary)}.bulk-placeholder-icon{opacity:.3;margin-bottom:8px}.bulk-placeholder h3{margin:0;font-size:18px;color:var(--text-primary)}.bulk-placeholder p{margin:0 0 16px;font-size:14px;color:var(--text-muted, #94a3b8);max-width:400px}.automation-page{flex:1;display:flex;flex-direction:column;overflow:hidden;background:var(--bg-secondary, #f8f9fa)}.automation-header{display:flex;align-items:flex-start;justify-content:space-between;padding:28px 32px 16px;border-bottom:1px solid var(--border-light, #e9ecef);background:var(--bg-primary, #fff)}.page-kicker{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.08em;color:var(--color-primary, #128c7e);margin-bottom:4px}.page-title{font-size:22px;font-weight:700;color:var(--text-primary, #212529);margin:0 0 4px}.page-subtitle{font-size:13px;color:var(--text-secondary, #6c757d);margin:0}.automation-filters{display:flex;align-items:center;gap:12px;padding:16px 32px;border-bottom:1px solid var(--border-light, #e9ecef);background:var(--bg-primary, #fff)}.search-box{position:relative;flex:1;max-width:320px}.search-icon{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-secondary, #adb5bd)}.search-input{width:100%;padding:7px 12px 7px 32px;border:1px solid var(--border-light, #dee2e6);border-radius:6px;font-size:13px;background:var(--bg-secondary, #f8f9fa);outline:none;transition:border-color .15s}.search-input:focus{border-color:var(--color-primary, #128c7e)}.filter-tabs{display:flex;gap:4px;background:var(--bg-secondary, #f8f9fa);border-radius:6px;padding:3px}.filter-tab{padding:5px 14px;border:none;border-radius:4px;font-size:13px;cursor:pointer;background:transparent;color:var(--text-secondary, #6c757d);transition:all .15s}.filter-tab.active{background:var(--bg-primary, #fff);color:var(--text-primary, #212529);font-weight:500;box-shadow:0 1px 3px #00000014}.automation-loading,.automation-error,.automation-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:60px;text-align:center}.automation-error{color:#dc3545}.automation-empty h3{margin:0;font-size:18px;color:var(--text-primary, #212529)}.automation-empty p{margin:0;font-size:14px;color:var(--text-secondary, #6c757d);max-width:360px}.automation-grid{flex:1;overflow-y:auto;padding:20px 32px;display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px;align-content:start}.rule-card{background:var(--bg-primary);border:1.5px solid var(--border-light, #e9ecef);border-radius:10px;padding:16px;cursor:pointer;transition:all .15s;position:relative}.rule-card:hover{border-color:var(--color-primary, #128c7e);box-shadow:0 2px 8px #0000000f}.rule-card.selected{border-color:var(--color-primary, #128c7e);background:#f0fdf9}.rule-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.rule-trigger-badge{display:inline-flex;align-items:center;gap:4px;padding:3px 8px;background:#e8f5e9;color:#2e7d32;border-radius:4px;font-size:11px;font-weight:500}.rule-status-badge{font-size:11px;padding:2px 7px;border-radius:10px;font-weight:500}.status-active{background:#e8f5e9;color:#2e7d32}.status-paused{background:#f5f5f5;color:#9e9e9e}.rule-name{font-size:15px;font-weight:600;color:var(--text-primary, #212529);margin:0 0 4px}.rule-desc{font-size:12px;color:var(--text-secondary, #6c757d);margin:0 0 10px;line-height:1.4}.rule-actions-preview{display:flex;flex-wrap:wrap;gap:4px;margin-bottom:12px}.action-chip{display:inline-flex;align-items:center;gap:3px;padding:2px 7px;background:var(--bg-secondary, #f8f9fa);border-radius:4px;font-size:11px;color:var(--text-secondary, #6c757d)}.action-chip.muted{color:var(--text-secondary, #adb5bd)}.rule-card-footer{display:flex;align-items:center;justify-content:space-between}.rule-stat{display:flex;align-items:center;gap:4px;font-size:11px;color:var(--text-secondary, #adb5bd)}.rule-priority{font-size:11px;color:#f57c00;font-weight:500}.rule-card-actions{position:absolute;top:12px;right:12px;display:flex;gap:4px;opacity:0;transition:opacity .15s}.rule-card:hover .rule-card-actions{opacity:1}.rule-action-btn{width:28px;height:28px;border-radius:6px;border:1px solid var(--border-light, #dee2e6);background:var(--bg-primary);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .15s;color:var(--text-secondary, #6c757d)}.rule-action-btn:hover{background:var(--bg-secondary, #f8f9fa);color:var(--text-primary, #212529)}.rule-action-btn.danger:hover{background:#fff0f0;border-color:#ffcdd2;color:#c62828}.rule-detail-panel{position:fixed;right:0;top:0;bottom:0;width:360px;background:var(--bg-primary);border-left:1px solid var(--border-light, #e9ecef);display:flex;flex-direction:column;box-shadow:-4px 0 20px #00000014;z-index:100}.rule-detail-header{display:flex;align-items:center;justify-content:space-between;padding:20px 20px 16px;border-bottom:1px solid var(--border-light, #e9ecef)}.rule-detail-header h2{font-size:16px;font-weight:700;margin:0;color:var(--text-primary, #212529)}.rule-detail-body{flex:1;overflow-y:auto;padding:16px 20px}.detail-row{display:flex;align-items:flex-start;gap:12px;padding:8px 0;border-bottom:1px solid var(--border-light, #e9ecef)}.detail-label{font-size:12px;font-weight:600;color:var(--text-secondary, 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#128c7e);box-shadow:0 3px 10px #0000000f;transform:translateY(-1px)}.quick-start-icon{width:44px;height:44px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.quick-start-card-title{font-size:14px;font-weight:700;color:var(--text-primary, #212529);margin:0 0 4px}.quick-start-card-desc{font-size:12px;color:var(--text-secondary, #6c757d);margin:0;line-height:1.4}.quick-start-divider{display:flex;align-items:center;gap:12px;margin:4px 0}.quick-start-divider-line{flex:1;height:1px;background:var(--border-light, #e9ecef)}.quick-start-divider-text{font-size:12px;color:var(--text-secondary, #adb5bd);font-weight:500}.quick-start-preview-label{font-size:12px;font-weight:600;color:var(--text-secondary, #6c757d);text-transform:uppercase;letter-spacing:.07em;margin-bottom:4px}.quick-start-preview-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:10px}.quick-start-preview-card{display:flex;align-items:center;gap:10px;padding:10px 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.required{color:#ef4444}.premium-input-wrapper{position:relative;display:flex;align-items:center}.premium-input-icon{position:absolute;left:14px;color:#9ca3af;pointer-events:none;display:flex;align-items:center;justify-content:center}.premium-input{width:100%;box-sizing:border-box;padding:13px 16px 13px 44px;border-radius:12px;border:1px solid var(--border-color);background:var(--bg-hover, #f8fafc);font-size:14.5px;font-family:inherit;color:var(--text-main);transition:all .2s ease;outline:none}.premium-input::placeholder{color:#9ca3af}.premium-input:focus{background:#fff;border-color:var(--primary-dark);box-shadow:0 0 0 4px #22c55e1f}body.dark-theme .search-bar-dashboard input,body.dark-theme .task-search-box input{color:var(--text-main)}body.dark-theme .premium-input{background:#111827;color:#f9fafb}body.dark-theme .premium-input:focus{background:#1f2937}body.dark-theme .resource-modal-header h2,body.dark-theme .resource-point{color:#f9fafb}body.dark-theme 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var(--border-color);gap:12px}.tickets-top-left{display:flex;align-items:center;gap:8px;flex:1;min-width:0}.tickets-breadcrumb-btn{display:inline-flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:6px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;transition:background .15s}.tickets-breadcrumb-btn:hover{background:var(--bg-hover);color:var(--primary-dark)}.tickets-breadcrumb-sep{color:var(--text-subtle);font-size:13px}.tickets-breadcrumb-label{font-size:14px;font-weight:600;color:var(--text-main);white-space:nowrap}.tickets-search-bar{display:flex;align-items:center;gap:8px;flex:1;max-width:440px;padding:0 12px;height:34px;border-radius:8px;background:var(--bg-main);border:1px solid var(--border-color);margin-left:12px;transition:border-color .2s,box-shadow .2s}.tickets-search-bar:focus-within{border-color:var(--primary-dark);box-shadow:0 0 0 3px #22c55e1a}.tickets-search-bar input{flex:1;border:none;background:transparent;font-size:13px;font-family:inherit;color:var(--text-main);outline:none}.tickets-search-bar input::placeholder{color:#9ca3af}.tickets-top-right{display:flex;align-items:center;gap:4px;flex-shrink:0}.tickets-top-action{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:6px;border:none;background:transparent;font-size:13px;font-family:inherit;color:var(--text-main);cursor:pointer;white-space:nowrap;transition:background .15s}.tickets-top-action:hover{background:var(--bg-hover)}.tickets-top-divider{width:1px;height:20px;background:var(--border-color);margin:0 4px;flex-shrink:0}.tickets-phone-status{display:inline-flex;align-items:center;gap:6px;padding:5px 10px;font-size:13px;color:var(--text-main);cursor:pointer;border-radius:6px;transition:background .15s}.tickets-phone-status:hover{background:var(--bg-hover)}.tickets-phone-dot{width:8px;height:8px;border-radius:50%;background:#22c55e;flex-shrink:0}.tickets-top-icon-btn{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:6px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;transition:background .15s,color .15s}.tickets-top-icon-btn:hover{background:var(--bg-hover);color:var(--text-main)}.tickets-tabs-bar{display:flex;align-items:center;justify-content:space-between;padding:0 20px;height:44px;border-bottom:1px solid var(--border-color);background:var(--bg-panel)}.tickets-tabs{display:flex;align-items:center;gap:2px;height:100%}.tickets-tab{display:inline-flex;align-items:center;gap:6px;padding:0 14px;height:100%;border:none;background:transparent;font-size:13px;font-weight:500;font-family:inherit;color:var(--text-muted);cursor:pointer;position:relative;transition:color 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.2s}.tickets-filter-btn:hover{border-color:var(--primary-dark);background:var(--bg-hover)}.tickets-create-btn{display:inline-flex;align-items:center;gap:5px;padding:6px 14px;border-radius:8px;border:none;background:var(--primary-dark);color:#fff;font-size:12.5px;font-weight:600;font-family:inherit;cursor:pointer;transition:background .2s,transform .1s}.tickets-create-btn:hover{background:#15803d;transform:translateY(-1px)}.tickets-content{flex:1;overflow-y:auto}.tickets-empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:80px 24px;height:100%;text-align:center}.tickets-empty-icon{display:flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:16px;background:#fef3c7;color:#d97706;margin-bottom:16px}.tickets-empty-text{font-size:14px;color:var(--text-muted);margin:0 0 20px;line-height:1.5;max-width:360px}.tickets-switch-btn{display:inline-flex;align-items:center;gap:6px;padding:10px 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var(--border-color);vertical-align:middle}.tickets-cell-title{display:flex;flex-direction:column;gap:4px}.tickets-cell-title-text{font-weight:600;font-size:13.5px;color:var(--text-main);line-height:1.4}.tickets-cell-tags{display:flex;gap:4px;flex-wrap:wrap}.tickets-cell-tag{display:inline-flex;align-items:center;gap:3px;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:600;background:var(--bg-hover);color:var(--text-muted)}.tickets-priority-pill{display:inline-flex;padding:3px 10px;border-radius:99px;font-size:12px;font-weight:700;text-transform:capitalize;background:color-mix(in srgb,var(--priority-color) 12%,transparent);color:var(--priority-color);border:1px solid color-mix(in srgb,var(--priority-color) 20%,transparent)}.tickets-assignee{font-size:13px;color:var(--text-main)}.tickets-contact{font-size:13px;color:var(--text-muted)}.tickets-status-pill{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:99px;font-size:12px;font-weight:600}.tickets-status-pill.open{background:#ef444414;color:#dc2626}.tickets-status-pill.resolved{background:#22c55e14;color:#16a34a}.tickets-time{font-size:12.5px;color:var(--text-subtle)}.tickets-row-action{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:8px;border:none;background:transparent;color:var(--text-muted);cursor:pointer;transition:background .15s,color .15s}.tickets-row-action:hover{background:var(--primary-bg-subtle);color:var(--primary-dark)}.tickets-fab{position:absolute;right:24px;bottom:24px;width:52px;height:52px;border-radius:50%;border:none;background:#15803d;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 4px 14px #15803d59;transition:transform .2s,box-shadow .2s;z-index:100}.tickets-fab:hover{transform:scale(1.08);box-shadow:0 6px 20px #15803d73}@media (max-width: 900px){.tickets-top-right .tickets-top-action 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36px}}.onboarding-page{min-height:100vh;width:100%;display:flex;align-items:center;justify-content:center;padding:2rem;position:relative;background:#f8fafc;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.onboarding-bg{position:fixed;top:0;right:0;bottom:0;left:0;background-image:radial-gradient(circle at 25% 25%,rgba(99,102,241,.05) 0%,transparent 50%),radial-gradient(circle at 75% 75%,rgba(16,185,129,.04) 0%,transparent 50%);pointer-events:none}.onboarding-card{position:relative;width:100%;max-width:900px;background:#fff;border-radius:20px;box-shadow:0 1px 3px #0000000a,0 4px 16px #0000000f,0 12px 40px #0000000f;overflow:hidden}.onboarding-header{display:flex;align-items:center;justify-content:space-between;padding:1.75rem 2rem;border-bottom:1px solid 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